IT Service Center

Welcome to the IT Service Center

Portals

  1. IT Helpdesk

    Fast and reliable IT support available 24/7 ! We’re here to help whenever you need us!

  2. IDC SUPPORT

    Welcome! You can raise a request for IDC SUPPORT using the options provided.

  3. Cybersecurity Support

    Welcome! You can raise a request for Cybersecurity using the options provided.

  4. SysAdmin

    Welcome! You cannot create a ticket on this portal. Please send an email to helpdesk@intelcom.ca
    Thanks

  5. Optimization Support

    Welcome! You can raise a request for Optimization using the forms provided.

  6. Optimisation

    Welcome! You can raise a request for Optimisation using the options provided.

  7. Facilities Management

    For facilities management requests, such as:
    -Order station equipment (conveyors, forklifts and other machinery)
    -Request station services (waste management, cleaning, plumbing, electricity etc).

  8. Customer Technical Support

    Welcome! You can raise a request for Customer Technical Support using the options provided.

  9. Procurement

    Welcome! You can raise a Procurement request from the options provided.

Suggested forms

  • Emailed request in IDC SUPPORT

    Request received from your email support channel.

  • Access Keys (Keyfob) in IT Helpdesk

    Request a new keyfob, replacement, or update to your access permissions quickly and efficiently

  • Any Other Request in IT Helpdesk

    Submit any other IT-related requests not listed above, and our team will assist you promptly

  • Directory / Folder Access in IT Helpdesk

    Request access to specific directories or folders, or updates to your existing permissions

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